Safety documents for retail stores and supermarkets in QueenslandA safe work method statement (SWMS) is legally required only for high risk construction work (ss 291 and 299 of the Work Health and Safety Regulation 2011 (Qld)), such as a shopfitting job with a fall risk of more than 2 m. Day to day, store work is covered by your duty to manage risks, and written procedures and checklists are how you train every new team member to do cash handling, deliveries and closing the same way each time.Rules that come up in stores and supermarketsEmergency plan: the business must prepare an emergency plan for the workplace that covers emergency procedures, evacuation, notifying emergency services, medical treatment, testing of the procedures, and training for workers (s 43 of the WHS Regulation).Manual tasks: you must manage the risk of a musculoskeletal disorder from a hazardous manual task (s 60). Restocking shelves and unloading deliveries are where retail workers meet it.Forklifts: a person must not operate a forklift truck without the high risk work licence for that class (s 81 and schedule 3).Popular retail and supermarket templatesRetail and Supermarket WHS ManualCash Handling and Banking Safe Work ProcedureArmed Hold-Up Response Policy and ProcedureRetail Store Opening and Closing Safety ChecklistLoading Dock and Dock Leveller SWMSCold Room and Freezer Entry Safe Work ProcedureThe Retail and Supermarket WHS Management System puts the manual, policies, forms, registers and checklists for a store in one download, in three sizes. Every template is an editable Word or Excel file you can brand with your logo, and you download it straight after checkout. Once filled in for your job, the documents help you meet your duties. This is general information, not legal advice.