Terms and conditions

These terms apply when you use worksafetyqld.com and when you buy or download a template from us. “We”, “us” and “our” mean Work Safety QLD, operated by RJG Mediaworks Pty Ltd (ABN 25 637 433 455), a privately owned company based in Brisbane, Queensland. “You” means the person or business using the site or buying a template. By using the site or placing an order, you agree to these terms.

1. Our templates

Our templates are editable Microsoft Word and Excel documents, including safe work method statements (SWMS), policies, procedures, forms, registers, checklists and toolbox meeting templates. They’re written for Queensland businesses as a starting point.

You’re responsible for reviewing each template, assessing the risks of your own work, consulting your workers, tailoring the document to your site and keeping it up to date with current legislation, regulations and codes of practice. Our templates and guides are general information, not legal advice. Please read our Disclaimer.

2. Your licence to use our templates

When you buy or download a template, we give you a non-exclusive, non-transferable licence to use, edit, print and copy it for your own business, including your own projects, sites and workers. You can share completed documents with the people who need them for your work, such as clients, principal contractors, auditors and regulators.

You must not:

• sell, share, give away, publish or distribute the templates themselves, edited or unedited, as templates;
• upload them to file-sharing sites, template libraries or marketplaces; or
• include them in a template pack, course or other product that you sell; or
• use them to prepare safety documents for other businesses as a paid service (for example, as a safety consultant), unless we’ve agreed in writing.

Using a completed document for your own jobs is fine, including giving it to a client or principal contractor as part of your work. If you’re a consultant and want to use our templates for your clients, please contact us first.

We own the copyright in our templates. Buying a template gives you the licence above, not ownership of the copyright.

3. Your account

When you place an order you can choose to create an account so you can download your templates again. Please give accurate details and keep your login secure. You’re responsible for activity on your account, and you must not share your download links or account with others.

4. Prices and payment

Prices are in Australian dollars and include GST for Australian customers. Customers outside Australia aren’t charged GST, so they pay the price less the GST. The total is shown before you pay, and every paid order comes with a tax invoice from RJG Mediaworks Pty Ltd. Payments are processed securely by Stripe, and you can pay by card, Apple Pay or Google Pay. We may change our prices at any time, but a change won’t affect an order you’ve already paid for. If a price is obviously wrong because of an error, we’ll contact you and either offer you the template at the correct price or cancel the order and refund you in full. If we cancel, the licence for that template ends and you’ll need to delete the files.

5. Delivery

All our products are digital downloads. For a paid template, your download buttons appear as soon as your payment goes through. For a free template, the download opens straight away. Either way, we email you the links. Download links for paid templates and bundles work for 3 months from the date of your order, so please save your copies. Updated versions we release after that time are not included, but if you need more time to download your files, contact us and we’ll reopen access. If you have an account, your orders stay in it and you can download your files again during those 3 months, but please save a copy of your files. If a download doesn’t work or the email doesn’t arrive, contact us and we’ll send your files.

6. Free templates

Free templates are covered by the same licence as paid templates. Downloading a free template adds you to our mailing list for new templates and WHS updates, and you can unsubscribe at any time. We may change which templates are free at any time.

7. Refunds

Our refund policy explains how we fix problems and when we refund an order or give store credit. Nothing in these terms limits your rights under the Australian Consumer Law.

8. Guides and website content

Our guides and other website content are general information to help you understand work health and safety in Queensland. They aren’t legal or professional advice, and laws and guidance change, so check current requirements with Workplace Health and Safety Queensland before relying on them. Work Safety QLD is independent and isn’t affiliated with Workplace Health and Safety Queensland or the Queensland Government.

9. Other websites and sponsored content

Some pages link to other businesses’ websites, and some guides mention businesses we have a commercial relationship with. A mention doesn’t mean a product or service will suit your work, and we’re not responsible for other websites, their products or their content.

10. Intellectual property

The content of this website, including our guides, templates, images, logo and design, belongs to us or our licensors. Apart from the template licence above and normal personal viewing, you must not copy, reproduce or republish it without our written permission.

11. Using the site

You must not use the site for anything unlawful, try to gain unauthorised access to it, interfere with how it works, or copy its content in bulk (for example by scraping).

12. Our liability

Our products come with guarantees that can’t be excluded under the Australian Consumer Law. Apart from those guarantees, and to the extent the law allows:

• because our templates are business documents, not something ordinarily bought for personal, domestic or household use, our liability for failing to meet a consumer guarantee is limited, where the law allows, to supplying the template again or refunding what you paid for it; and
• we’re not liable for any indirect or consequential loss arising from your use of the site, our guides or our templates.

13. Privacy

Our Privacy Policy explains how we handle your personal information.

14. Changes to these terms

We may update these terms from time to time. The version on this page when you place an order applies to that order.

15. Governing law

These terms are governed by the laws of Queensland, Australia, and you agree to the jurisdiction of the courts of Queensland.

16. Contact us

Email [email protected]. Work Safety QLD, Brisbane, Queensland.