Cash Handling and Banking Safe Work Procedure

For shops, venues, depots and any business that holds cash and takes it to the bank. It sets out safe opening and closing, counting, drop safes, banking runs, robbery response and what happens for workers afterwards, with cash limits left for you to fill in.

What Is Included In Our Cash Handling and Banking Safe Work Procedure?

• Robbery risk and the Queensland psychosocial code
• Cash limits as fields to complete from your risk assessment
• Two-person opening, closing, counting and banking
• Drop safes, key control and safe access
• Banking run rules: varied times, routes and vehicle security
• Working with a cash-in-transit operator or courier
• Robbery response: do not resist, comply, raise the alarm when safe
• After a robbery: Triple Zero (000), first aid and psychological support
• Notification, insurer report and review of controls
• Records, training and references

Legislation and Codes of Practice Referenced

• Work Health and Safety Act 2011 (Qld): s 19 (primary duty of care), s 28 (duties of workers), ss 35 to 37 (notifiable incidents: death, serious injury or illness, dangerous incident), ss 38 and 39 (notification, record and preserving the site), s 46 (consultation, cooperation and coordination between duty holders), ss 47 to 49 (consultation), s 84 (right to cease unsafe work)
• Work Health and Safety Regulation 2011 (Qld): ss 33 to 38 (risk management), s 39 (information, training and instruction), s 48 (remote or isolated work), ss 55C and 55D (psychosocial risks)
• Workers’ Compensation and Rehabilitation Act 2003 (Qld): s 133 (employer’s duty to report an injury to the insurer)
• Managing the risk of psychosocial hazards at work Code of Practice 2022 (Qld), an approved code of practice: external violence and aggression, including robbery. Under s 26A of the WHS Act a business must follow an approved code or manage the risk in a way that gives an equivalent or higher standard
• Cash in Transit Code of Practice 2011 (Qld), an approved code of practice for businesses carrying valuables for reward, used here as a source of practice only

What You Get

• An editable Microsoft Word document (5 pages), A4 portrait
• Business details and document control typed once and filled in on every page, plus a space for your logo
• Purpose, scope and a policy statement with an approval sign-off
• Definitions, and responsibilities for each role
• A step-by-step procedure that says who does what
• Records, training, monitoring and review, related documents and a revision history

Review it and adjust it to suit your business, your sites and the way your team works, and talk it through with your workers. If you have any trouble downloading this template, you can contact us at any time. Please make sure you read our Disclaimer before downloading.