
Notifiable Incident Policy and Procedure
Editable Word notifiable incident policy and procedure for Queensland businesses: what is notifiable, who tells the regulator and how, preserving the site, electrical, gas and explosives notices, and the 5 year record.
RG
Written by Ryan Graham, health and safety professional (16 years on Queensland sites)
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- Make it yours in minutes · edit in Microsoft Word and add your logo
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About this template
For any Queensland business that needs a clear notifiable incident procedure, from a small contractor to a multi-site employer. It turns WHS Act ss 35 to 39 into steps a supervisor can follow in the first minutes, with decision steps, a clear list of what may be touched on site, and the separate insurer report.
What Is Included In Our Notifiable Incident Policy and Procedure?
- Notifiable incident procedure: death, serious injury or illness, dangerous incident
- Decision steps built on WHS Act ss 36 and 37 and the prescribed illnesses
- Notify immediately by telephone or in writing, fastest possible means
- The 48-hour written notice when the regulator requires it
- Preserve the incident site, who may touch what and the site log
- Electrical incident and dangerous electrical event notices
- Gas and explosives incident notices
- Copy to the health and safety representative
- Separate workers’ compensation injury report to the insurer
- Five year incident record, investigation and review of controls
Legislation and Codes of Practice Referenced
- Work Health and Safety Act 2011 (Qld): s 27 (duty of officers), s 28 (duties of workers), ss 35 to 37 (notifiable incident, serious injury or illness, dangerous incident), s 38 (duty to notify, written notice, record), s 39 (duty to preserve incident sites), ss 47 to 49 (consultation), s 70 (duties to health and safety representatives), s 199 (non-disturbance notice), Schedule 1 Part 2 s 4 (relationship with the Electrical Safety Act 2002)
- Work Health and Safety Regulation 2011 (Qld): s 38 (review of control measures), s 39 (information, training and instruction), s 699 (prescribed serious illnesses)
- Electrical Safety Act 2002 (Qld): s 11 (serious electrical incident), s 12 (dangerous electrical event)
- Electrical Safety Regulation 2026 (Qld): s 292 (notification and record of a serious electrical incident or dangerous electrical event), s 296 (duty to preserve the site)
- Petroleum and Gas (Production and Safety) Act 2004 (Qld): s 706 (notice of prescribed incidents)
- Explosives Act 1999 (Qld): s 56 (notice of an explosives incident)
- Workers’ Compensation and Rehabilitation Act 2003 (Qld): s 133 (employer’s duty to report an injury)
What You Get
- An editable Microsoft Word document (7 pages), A4 portrait
- Business details and document control typed once and filled in on every page, plus a space for your logo
- Purpose, scope and a policy statement with an approval sign-off
- Definitions, and responsibilities for each role
- A step-by-step procedure that says who does what
- Records, training, monitoring and review, related documents and a revision history
Review it and adjust it to suit your business, your sites and the way your team works, and talk it through with your workers. If you have any trouble downloading this template, you can contact us at any time. Please make sure you read our Disclaimer before downloading.
Having trouble with your download? Contact us any time. Please read our Disclaimer before downloading.
How to use it
From download to site in three steps
Buy and download
Check out with card, Apple Pay or Google Pay. Your download buttons appear straight away and the links are emailed to you. Links work for 3 months, so save your copies.
Make it yours
Open it in Microsoft Word or Excel. Add your logo, business details, site and job information, and adjust it to how the work is done.
Brief your crew
Talk it through with the workers doing the job, have them sign on, and keep it on site. Review it whenever the job or conditions change.
What format is it?
Microsoft Word. Edit it in Word, or free in Word for the web, and add your own logo and business details.
How do I get it after I pay?
Your download buttons appear as soon as checkout finishes, and the links are emailed to you. You can re-download from your account at any time.
Is it compliant with Queensland law?
It's written around Queensland's Work Health and Safety Act 2011 and Regulation 2011. Tailor it to your site, consult your workers and review it whenever conditions change; no template can guarantee compliance on its own.
What if it isn't right for my job?
If it doesn't match its description or has a fault, tell us and we'll fix it. If you're still not happy, we'll refund you or give you store credit, your choice. Check the sample pages first, as we don't refund a change of mind.
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