Underground Services Location Policy & Procedure Template
Editable Word underground services location policy and procedure for Queensland: services information before digging, potholing, SWMS, marking, strike response and records.
RG
Written by Ryan Graham, health and safety professional (16 years on Queensland sites)
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About this template
Suits any Queensland business that digs, trenches, bores or drills. It builds the duty in WHS Regulation s 304 and the electrical rules for underground lines into one procedure, from getting the information to responding to a strike.
What Is Included In Our Underground Services Location Policy & Procedure?
- Policy statement with an approval sign-off
- The s 304 duty to obtain services information before digging
- Plain definitions of the key terms
- Who gives the information and who must use it
- Enquiry service, authorities and owners on private land
- Potholing, locators and marking, with the code’s guidance
- SWMS triggers for gas, fuel and electrical services at any depth
- Underground electric lines: risk assessment and the electricity entity
- Response steps and notification after a strike
- Records kept until completion or for 2 years after an incident
Legislation and Codes of Practice Referenced
- Work Health and Safety Act 2011 (Qld): ss 35, 37 and 38 (notifiable incidents), s 39 (preserving the site)
- Work Health and Safety Regulation 2011 (Qld): s 43 (emergency plans), s 291 (high risk construction work), s 299 (SWMS), s 304 (underground essential services information), s 305 (managing excavation risks), s 306 (trenches), s 315 (principal contractor)
- Electrical Safety Regulation 2026 (Qld): s 14 (no damage to an underground electric line), s 15 (measures to avoid contact), s 292 (notification)
- Excavation Work Code of Practice 2021 (Qld): section 3.6, essential services
- Working near overhead and underground electric lines Code of Practice 2020 (Qld): chapter 9, written for the earlier Electrical Safety Regulation, so rely on the current Electrical Safety Regulation for the law
- Petroleum and Gas (Production and Safety) Act 2004 (Qld): s 706 (prescribed incidents)
- It is unsettled which notification law applies to an electric shock or a gas leak, and which enquiry service name is current. This document tells you to check both
- This document is general information for Queensland workplaces and is not legal advice
What You Get
- An editable Microsoft Word document (6 pages), A4 portrait
- Business details and document control typed once and filled in on every page, plus a space for your logo
- Purpose, scope and a policy statement with an approval sign-off
- Definitions, and responsibilities for each role
- A step-by-step procedure that says who does what
- Records, training, monitoring and review, related documents and a revision history
Review it and adjust it to suit your business, your sites and the way your team works, and talk it through with your workers. If you have any trouble downloading this template, you can contact us at any time. Please make sure you read our Disclaimer before downloading.
How to use it
From download to site in three steps
Buy and download
Check out with card, Apple Pay or Google Pay. Your download buttons appear straight away and the links are emailed to you.
Make it yours
Open it in Microsoft Word or Excel. Add your logo, business details, site and job information, and adjust it to how the work is done.
Brief your crew
Talk it through with the workers doing the job, have them sign on, and keep it on site. Review it whenever the job or conditions change.
What format is it?
Microsoft Word (registers are Excel). Edit it in Word or Excel, or free in Word and Excel for the web, and add your own logo and business details.
How do I get it after I pay?
Your download buttons appear as soon as checkout finishes, and the links are emailed to you. You can re-download from your account at any time.
Is it compliant with Queensland law?
It's written around Queensland's Work Health and Safety Act 2011 and Regulation 2011. Tailor it to your site, consult your workers and review it whenever conditions change; no template can guarantee compliance on its own.
What if it isn't right for my job?
If it doesn't match its description or has a fault, we'll fix it, and if we can't, we'll refund you (or give you store credit if you'd prefer). Check the sample pages first, as we don't refund a change of mind.
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