Psychosocial Hazard Management Policy and Procedure
Editable Word psychosocial hazard management policy and procedure for Queensland businesses: identify, assess and control job demands, support, bullying, aggression and trauma, with reporting and early support steps.
RG
Written by Ryan Graham, health and safety professional (16 years on Queensland sites)
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About this template
Suits Queensland businesses that must manage psychological health risks as they manage other safety risks. It sets out how to find psychosocial hazards, choose controls, take reports, respond early and review, and links to our harassment and working alone documents.
What is included in our psychosocial hazard management policy & procedure?
- Policy statement with an approval sign-off
- Plain-English definitions from the WHS Regulation and the Queensland code
- Roles for managers, supervisors, workers, HSRs and a contact person
- A 22-step procedure from hazard identification to review
- Job demands, control, support, change and role clarity
- Violence, aggression and traumatic events
- Remote or isolated work and harassment prevention plans
- Reporting, early intervention and support
- Pointers to get workplace relations advice for complaints and investigations
- Record keeping and privacy of health information
- Legislation and code of practice references
Legislation and codes of practice referenced
- Work Health and Safety Act 2011 (Qld): s 17 (management of risks), s 19 (primary duty of care), s 27 (officers), s 28 (duties of workers), ss 35 to 39 (notifiable incidents), ss 47 to 49 (consultation), ss 104 to 106 (discriminatory conduct), sch 5 (dictionary: health)
- Work Health and Safety Regulation 2011 (Qld): ss 34 to 38 (managing risks), s 39 (information, training and instruction), s 48 (remote or isolated work), ss 55A to 55H, including s 55BA (psychosocial hazards and risks, harassment, control measures and the prevention plan)
- Workers’ Compensation and Rehabilitation Act 2003 (Qld): s 133 (employer’s duty to report injury)
- Managing the risk of psychosocial hazards at work Code of Practice 2022
- How to Manage Work Health and Safety Risks Code of Practice 2021
- Work Health and Safety Consultation, Co-operation and Co-ordination Code of Practice 2021
What you get
- An editable Microsoft Word document (6 pages), A4 portrait
- Business details and document control typed once and filled in on every page, plus a space for your logo
- Purpose, scope and a policy statement with an approval sign-off
- Definitions, and responsibilities for each role
- A step-by-step procedure that says who does what
- Records, training, monitoring and review, related documents and a revision history
Review it and adjust it to suit your business, your sites and the way your team works, and talk it through with your workers.
Having trouble with your download? Contact us any time. Please read our Disclaimer before downloading.
How to use it
From download to site in three steps
Buy and download
Check out with card, Apple Pay or Google Pay. Your download buttons appear straight away and the links are emailed to you. Links work for 3 months, so save your copies.
Make it yours
Open it in Microsoft Word or Excel. Add your logo, business details, site and job information, and adjust it to how the work is done.
Brief your crew
Talk it through with the workers doing the job, have them sign on, and keep it on site. Review it whenever the job or conditions change.
What format is it?
Microsoft Word. Edit it in Word, or free in Word for the web, and add your own logo and business details.
How do I get it after I pay?
Your download buttons appear as soon as checkout finishes, and the links are emailed to you. You can re-download from your account at any time.
Is it compliant with Queensland law?
It's written around Queensland's Work Health and Safety Act 2011 and Regulation 2011. Tailor it to your site, consult your workers and review it whenever conditions change; no template can guarantee compliance on its own.
What if it isn't right for my job?
If it doesn't match its description or has a fault, tell us and we'll fix it. If you're still not happy, we'll refund you or give you store credit, your choice. Check the sample pages first, as we don't refund a change of mind.
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