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Consultation, Communication and Training Policy

Editable Word consultation, communication and training policy for Queensland businesses: consult workers properly, set up HSRs and committees, run inductions, check licences and record training.

RG

Written by Ryan Graham, health and safety professional (16 years on Queensland sites)

$9.99 incl. GST

AUD · one-off purchase · instant download

  • Instant download · your links arrive by email straight after checkout and work for 3 months, so save your copy
  • Make it yours in minutes · edit in Microsoft Word and add your logo
  • Quality guarantee · we'll fix any problem, then refund you or give store credit if you're still not happy
  • Secure checkout · card, Apple Pay or Google Pay through Stripe

About this template

Suits any Queensland business that wants a clear way to involve workers, share safety information and keep training up to date. It covers when and how you must consult, the written invitation to request HSR elections (repeated each year while there is no HSR), safety committees, inductions, licence and construction induction checks, and training records.

What is included in our consultation, communication & training policy?

  • Policy statement with an approval sign-off
  • Plain-English definitions of consultation, HSR, work group and issue resolution
  • Roles for managers, supervisors, workers, HSRs and contractors
  • A 22-step procedure from set-up to yearly review
  • When you must consult workers and what proper consultation involves
  • The written invitation to request HSR elections, repeated yearly until an HSR is elected
  • Setting up a safety committee within 28 days of a request
  • Inductions, construction induction and licence checks
  • Training records and the retention periods the Regulation sets
  • Legislation and codes of practice references

Legislation and codes of practice referenced

  • Work Health and Safety Act 2011 (Qld): s 19(3)(f) (information, training, instruction and supervision), ss 46 to 49 (consultation), ss 50, 50A, 50B and 51 (requests for HSR elections, not hindering a request, and work groups), s 68 (HSR powers), ss 70 to 74 (obligations to HSRs, training of HSRs, list of HSRs), ss 75 to 77 (health and safety committees), ss 80 and 81 (issue resolution), s 273 (no levy or charge on workers for work health and safety)
  • Work Health and Safety Regulation 2011 (Qld): s 21 (HSR training), ss 22 and 23 (issue resolution), s 39 (information, training and instruction), s 76 (confined space training records), s 85 (evidence of a high risk work licence), ss 316 and 317 (general construction induction training), s 445 (asbestos training records)
  • Work Health and Safety Consultation, Co-operation and Co-ordination Code of Practice 2021
  • How to Manage Work Health and Safety Risks Code of Practice 2021

What you get

  • An editable Microsoft Word document (6 pages), A4 portrait
  • Business details and document control typed once and filled in on every page, plus a space for your logo
  • Purpose, scope and a policy statement with an approval sign-off
  • Definitions, and responsibilities for each role
  • A step-by-step procedure that says who does what
  • Records, training, monitoring and review, related documents and a revision history

Review it and adjust it to suit your business, your sites and the way your team works, and talk it through with your workers.

Having trouble with your download? Contact us any time. Please read our Disclaimer before downloading.

How to use it

From download to site in three steps

Buy and download

Check out with card, Apple Pay or Google Pay. Your download buttons appear straight away and the links are emailed to you. Links work for 3 months, so save your copies.

Make it yours

Open it in Microsoft Word or Excel. Add your logo, business details, site and job information, and adjust it to how the work is done.

Brief your crew

Talk it through with the workers doing the job, have them sign on, and keep it on site. Review it whenever the job or conditions change.

FAQ

Before you buy

Something else? Ask us and a real person will reply.

What format is it?

Microsoft Word. Edit it in Word, or free in Word for the web, and add your own logo and business details.

How do I get it after I pay?

Your download buttons appear as soon as checkout finishes, and the links are emailed to you. You can re-download from your account at any time.

Is it compliant with Queensland law?

It's written around Queensland's Work Health and Safety Act 2011 and Regulation 2011. Tailor it to your site, consult your workers and review it whenever conditions change; no template can guarantee compliance on its own.

What if it isn't right for my job?

If it doesn't match its description or has a fault, tell us and we'll fix it. If you're still not happy, we'll refund you or give you store credit, your choice. Check the sample pages first, as we don't refund a change of mind.

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