
Manual Handling Policy and Procedure
Editable Word manual handling policy and procedure for Queensland businesses: identify, assess and control hazardous manual tasks under WHS Regulation s 60, with no made-up weight limits.
RG
Written by Ryan Graham, health and safety professional (16 years on Queensland sites)
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About this template
Suits any Queensland business where people lift, carry, push, pull or work in awkward postures. It sets out a practical process from spotting hazardous manual tasks through choosing controls to review, and works with our Risk Assessment for Manual Tasks.
What is included in our manual handling policy & procedure?
- Policy statement with an approval sign-off
- The legal definition of a hazardous manual task and its risk factors
- Roles for managers, supervisors, workers, HSRs and contractors
- A step-by-step procedure from identification to review
- Choosing controls using the hierarchy of control measures
- Safe handling and team lift basics as a back-up to controls
- Why there is no legal weight limit and what to assess instead
- Record keeping and privacy of injury information
- Training, communication, monitoring and review
- Legislation and codes of practice references
Legislation and codes of practice referenced
- Work Health and Safety Act 2011 (Qld): s 19 (primary duty of care), s 28 (duties of workers), s 38(7) (record of notifiable incidents), ss 47 to 49 (consultation)
- Work Health and Safety Regulation 2011 (Qld): ss 34 to 38 (managing risks), s 39 (information, training and instruction), s 60 (hazardous manual tasks), s 61 (designers, manufacturers, importers and suppliers), sch 19 (definitions)
- Hazardous Manual Tasks Code of Practice 2021
- How to Manage Work Health and Safety Risks Code of Practice 2021
- Work Health and Safety Consultation, Co-operation and Co-ordination Code of Practice 2021
- Manual Tasks Involving the Handling of People Advisory Standard 2001 (for handling people, which this document does not cover)
What you get
- An editable Microsoft Word document (6 pages), A4 portrait
- Business details and document control typed once and filled in on every page, plus a space for your logo
- Purpose, scope and a policy statement with an approval sign-off
- Definitions, and responsibilities for each role
- A step-by-step procedure that says who does what
- Records, training, monitoring and review, related documents and a revision history
Review it and adjust it to suit your business, your sites and the way your team works, and talk it through with your workers.
Having trouble with your download? Contact us any time. Please read our Disclaimer before downloading.
How to use it
From download to site in three steps
Buy and download
Check out with card, Apple Pay or Google Pay. Your download buttons appear straight away and the links are emailed to you. Links work for 3 months, so save your copies.
Make it yours
Open it in Microsoft Word or Excel. Add your logo, business details, site and job information, and adjust it to how the work is done.
Brief your crew
Talk it through with the workers doing the job, have them sign on, and keep it on site. Review it whenever the job or conditions change.
What format is it?
Microsoft Word. Edit it in Word, or free in Word for the web, and add your own logo and business details.
How do I get it after I pay?
Your download buttons appear as soon as checkout finishes, and the links are emailed to you. You can re-download from your account at any time.
Is it compliant with Queensland law?
It's written around Queensland's Work Health and Safety Act 2011 and Regulation 2011. Tailor it to your site, consult your workers and review it whenever conditions change; no template can guarantee compliance on its own.
What if it isn't right for my job?
If it doesn't match its description or has a fault, tell us and we'll fix it. If you're still not happy, we'll refund you or give you store credit, your choice. Check the sample pages first, as we don't refund a change of mind.







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