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Mobile Phone and Driver Distraction Policy and Procedure

Editable Word mobile phone and driver distraction policy and procedure for Queensland businesses: road rules on phones, hands-free, learner and P1 drivers, plant and site use, journey set-up and incident review.

RG

Written by Ryan Graham, health and safety professional (16 years on Queensland sites)

$14.99 incl. GST

AUD · one-off purchase · instant download

  • Instant download · your links arrive by email straight after checkout and work for 3 months, so save your copy
  • Make it yours in minutes · edit in Microsoft Word and add your logo
  • Quality guarantee · we'll fix any problem, then refund you or give store credit if you're still not happy
  • Secure checkout · card, Apple Pay or Google Pay through Stripe

About this template

For businesses with workers who drive or operate plant. It sets out what the Queensland road rules say about phones and screens, and the stricter rules we apply: park then call, no phones in plant, and no call is urgent enough to answer while moving.

What Is Included In Our Mobile Phone and Driver Distraction Policy and Procedure?

  • What the Queensland road rules say on mobile phones
  • Holding, resting and the narrow exceptions
  • Screens and navigation or dispatch displays
  • Learner and P1 drivers under 25
  • Passenger loudspeaker rule for restricted drivers
  • Park then call rules and journey set-up
  • Voicemail greetings and auto-replies
  • Phones in plant, loading and vehicle movement areas
  • Training, acknowledgement and records
  • Incident reporting and review
  • Related documents and references

Legislation and Codes of Practice Referenced

  • Transport Operations (Road Use Management – Road Rules) Regulation 2009 (Qld): s 299 (television receivers and visual display units), s 300 (use of mobile phones)
  • Transport Operations (Road Use Management – Driver Licensing) Regulation 2021 (Qld): s 228 (use of mobile phones by particular licence holders), s 229 (use of mobile phones by passengers)
  • Work Health and Safety Act 2011 (Qld): s 8(2)(a) (meaning of workplace), s 19 (primary duty of care), s 28 (duties of workers), ss 35 to 38 (notifiable incidents and notification), ss 47 to 49 (consultation)
  • Work Health and Safety Regulation 2011 (Qld): ss 33 to 38 (risk management), s 39 (information, training and instruction)

What You Get

  • An editable Microsoft Word document (5 pages), A4 portrait
  • Business details and document control typed once and filled in on every page, plus a space for your logo
  • Purpose, scope and a policy statement with an approval sign-off
  • Definitions, and responsibilities for each role
  • A step-by-step procedure that says who does what
  • Records, training, monitoring and review, related documents and a revision history

Review it and adjust it to suit your business, your sites and the way your team works, and talk it through with your workers. If you have any trouble downloading this template, you can contact us at any time. Please make sure you read our Disclaimer before downloading.

Having trouble with your download? Contact us any time. Please read our Disclaimer before downloading.

How to use it

From download to site in three steps

Buy and download

Check out with card, Apple Pay or Google Pay. Your download buttons appear straight away and the links are emailed to you. Links work for 3 months, so save your copies.

Make it yours

Open it in Microsoft Word or Excel. Add your logo, business details, site and job information, and adjust it to how the work is done.

Brief your crew

Talk it through with the workers doing the job, have them sign on, and keep it on site. Review it whenever the job or conditions change.

FAQ

Before you buy

Something else? Ask us and a real person will reply.

What format is it?

Microsoft Word. Edit it in Word, or free in Word for the web, and add your own logo and business details.

How do I get it after I pay?

Your download buttons appear as soon as checkout finishes, and the links are emailed to you. You can re-download from your account at any time.

Is it compliant with Queensland law?

It's written around Queensland's Work Health and Safety Act 2011 and Regulation 2011. Tailor it to your site, consult your workers and review it whenever conditions change; no template can guarantee compliance on its own.

What if it isn't right for my job?

If it doesn't match its description or has a fault, tell us and we'll fix it. If you're still not happy, we'll refund you or give you store credit, your choice. Check the sample pages first, as we don't refund a change of mind.

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