
Furniture Removals WHS Manual
Editable Word WHS manual for Queensland furniture removalists: manual handling, stairs, tail lifts, pianos and safes, load restraint, driver fatigue, client homes and depot forklifts. Includes the full text of 68 policies and procedures.
RG
Written by Ryan Graham, health and safety professional (16 years on Queensland sites)
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About this template
This is the furniture removals edition of the WHS Manual. It has the same chapters as the general WHS Manual, written for removalist businesses and their crews, so you only need one of the two. It follows a job from the walk-through and job sheet through packing, carrying, stairs, the tail lift, hoisting, truck loading, driving, the kerb and the storage depot, and it says which law applies to which vehicle: the load restraint rule for vans and trucks, and the heavy vehicle fatigue rules only for the trucks they cover (over 12 t GVM on the national regulator’s page). It points to the safe work method statements, policies, checklists and registers in our range that match. The cover page is ready for your business name and logo. Part A is the management system, in 23 numbered chapters. Part B holds the full text of 68 policies and procedures (41 that apply to every business and 27 for furniture removals work), each on its own pages in the same editable file, so you can edit, issue and sign off each one without buying it separately.
What Is Included In Our Furniture Removals WHS Manual?
- WHS policy statement with an approval sign-off
- Duties and roles for an owner, crew leaders, drivers, offsiders, packers, depot staff and casual crew
- Hazardous manual tasks, team lifts, trolleys, skid boards and stair carries under WHS Regulation s 60
- Pianos, safes and other very heavy items
- Tail lifts and loading ramps as plant, with no licence class and our own operator competency rules
- Hoisting through windows and over balconies: vehicle loading cranes, dogging licences and ladder-type furniture lifts
- Load restraint for light vehicles and heavy vehicles, and driver licence classes by truck size
- Heavy vehicle fatigue and chain of responsibility, applied only to the vehicles the law covers
- Client homes, dogs, clutter, working alone and the kerb and public
- Storage depot forklifts, pallet jacks and racking, with the forklift licence classes
- Heat, UV, overhead powerlines and asbestos in older homes
- Forms, registers and 45 matching documents from our range
- Part B: the full text of 68 policies and procedures, from risk, hazard and incident management to manual handling, hazardous substances, emergencies and return to work, plus 27 for furniture removals work
Legislation and Codes of Practice Referenced
- Work Health and Safety Act 2011 (Qld): the meaning of reasonably practicable (s 18), our primary duty of care (s 19), duties of persons who manage or control a workplace (s 20), codes of practice (ss 26A, 274 and 275), duties of officers (s 27), duties of workers and others (ss 28 and 29), offences and penalties (ss 31 to 34D), notifiable incidents (ss 35 to 39), consultation (ss 46 to 49), health and safety representatives and committees (pt 5), the right to cease unsafe work (ss 84 to 86), discriminatory conduct (ss 104 to 106), inspectors and notices, entry by WHS entry permit holders (ss 117 to 121), and no levy on workers (s 273)
- Electrical Safety Act 2002 (Qld): serious electrical incidents and dangerous electrical events (ss 11 and 12) and the dictionary meanings of extra low voltage and low voltage
- Heavy Vehicle National Law Act 2012 (Qld), which applies the Heavy Vehicle National Law (Queensland): the meaning of heavy vehicle (s 6), fatigue-regulated heavy vehicle (s 7), the primary duty of each party in the chain of responsibility (s 26C), compliance with loading requirements (s 111) and driving a heavy vehicle impaired by fatigue or unfit to drive (s 228)
- Transport Operations (Road Use Management) Act 1995 (Qld): driving under the influence of liquor or a drug (s 79)
- Workers’ Compensation and Rehabilitation Act 2003 (Qld): claims and the employer’s injury report (ss 131 and 133), rehabilitation and return to work (ss 226 to 232), and the protection of injured workers (ss 232A to 232G)
- Environmental Protection Act 1994 (Qld) and Waste Reduction and Recycling Act 2011 (Qld)
- Work Health and Safety Regulation 2011 (Qld): managing risks (ss 32 to 38), information, training and instruction (s 39), facilities, first aid, emergency plans and personal protective equipment (ss 40 to 47), remote or isolated work (s 48), hazardous manual tasks (s 60), falls (ss 78 to 80), high risk work licences (ss 81 to 85 and sch 3), plant (chapter 5), construction work (chapter 6), hazardous chemicals (chapter 7), asbestos (chapter 8), crystalline silica (chapter 8A), and the dictionary (sch 19)
- Work Health and Safety (Codes of Practice) Notice 2022 (Qld): the list of approved codes of practice
- Electrical Safety Regulation 2026 (Qld): overhead and underground electric lines (ss 10 to 15 and schedule 2), electrical equipment used for service work or office work (ss 137 to 139), and notifying serious electrical incidents and dangerous electrical events (s 292)
- Transport Operations (Road Use Management – Vehicle Standards and Safety) Regulation 2021 (Qld): loads on light vehicles (s 44)
- Transport Operations (Road Use Management – Driver Licensing) Regulation 2021 (Qld): driver licence classes (schedule 1)
- Transport Operations (Road Use Management – Road Rules) Regulation 2009 (Qld), the Queensland Road Rules
- Workers’ Compensation and Rehabilitation Regulation 2025 (Qld): the criteria for appointing a return to work coordinator (s 149)
- Building Fire Safety Regulation 2008 (Qld): evacuation routes (s 7)
- Environmental Protection Regulation 2019 (Qld)
- 14 Queensland approved codes of practice, named in full in the manual
What You Get
- An editable Microsoft Word manual (about 460 pages), A4 portrait, with a cover page ready for your business name and logo, a contents list, Part A (23 numbered chapters) and Part B (68 policies and procedures)
- Business details and document control typed once and filled in on every page, plus a space for your logo
- A WHS policy statement with an approval sign-off
- Roles, procedures, a risk matrix, record-keeping periods, definitions and references
- Part B: the full text of 68 policies and procedures, each starting on a new page
- Links by name to the matching SWMS, forms and registers in our range
Review it and adjust it to suit your business, your sites and the way your team works, and talk it through with your workers. If you have any trouble downloading this template, you can contact us at any time. Please make sure you read our Disclaimer before downloading.
Having trouble with your download? Contact us any time. Please read our Disclaimer before downloading.
How to use it
From download to site in three steps
Buy and download
Check out with card, Apple Pay or Google Pay. Your download buttons appear straight away and the links are emailed to you. Links work for 3 months, so save your copies.
Make it yours
Open it in Microsoft Word or Excel. Add your logo, business details, site and job information, and adjust it to how the work is done.
Brief your crew
Talk it through with the workers doing the job, have them sign on, and keep it on site. Review it whenever the job or conditions change.
What format is it?
Microsoft Word. Edit it in Word, or free in Word for the web, and add your own logo and business details.
How do I get it after I pay?
Your download buttons appear as soon as checkout finishes, and the links are emailed to you. You can re-download from your account at any time.
Is it compliant with Queensland law?
It's written around Queensland's Work Health and Safety Act 2011 and Regulation 2011. Tailor it to your site, consult your workers and review it whenever conditions change; no template can guarantee compliance on its own.
What if it isn't right for my job?
If it doesn't match its description or has a fault, tell us and we'll fix it. If you're still not happy, we'll refund you or give you store credit, your choice. Check the sample pages first, as we don't refund a change of mind.
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