Pest Control WHS Manual

This is the pest control edition of the WHS Manual. It has the same chapters as the general WHS Manual, written for licensed pest management businesses and technicians, so you only need one of the two. It follows the work from the quote and the vehicle through roof spaces, subfloors, termite drilling and treatment, nests, birds and fumigation to the post-treatment advice, and points to the SWMS, assessments, registers and toolbox talks in our range that match. The cover page is ready for your business name and logo. Part A is the management system, in 23 numbered chapters. Part B holds the full text of 69 policies and procedures (41 that apply to every business and 28 for pest control work), each on its own pages in the same editable file, so you can edit, issue and sign off each one without buying it separately.

What Is Included In Our Pest Control WHS Manual?

• WHS policy statement with an approval sign-off
• Duties and roles, and how the Medicines and Poisons pest management rules sit beside the WHS laws
• Pesticides as hazardous chemicals: SDS, register, labels, decanting, storage, spills and health monitoring
• Pest management licences, endorsements, trainees, advice to customers and activity records
• Roof spaces and ceilings, with the electrical safety rules for entering a roof space
• Subfloors and crawl spaces, and when they are confined spaces
• Termite inspection, drilling and barriers, silica dust and asbestos in older homes
• Fumigation: the activity risk management plan, notice, risk area, second person and clearance certificate
• Wasp and bee nests at height, bird proofing and droppings, rodent baiting and clean-up
• Ladders, roofs, client homes, dogs and working alone
• The pest management vehicle and carrying chemicals, with notification to Queensland Health within 1 business day
• Inspections, a table of record-keeping periods cited to the law, definitions and the laws and codes that apply
• Part B: the full text of 69 policies and procedures, from risk, hazard and incident management to manual handling, hazardous substances, emergencies and return to work, plus 28 for pest control work

Legislation and Codes of Practice Referenced

• Work Health and Safety Act 2011 (Qld): the meaning of reasonably practicable (s 18), our primary duty of care (s 19), duties of persons who manage or control a workplace (s 20), more than one duty holder (s 16), duties of officers (s 27), duties of workers and others (ss 28 and 29), notifiable incidents (ss 35 to 39), consultation (ss 46 to 49), health and safety representatives and committees (pt 5), the right to cease unsafe work (ss 84 to 86), discriminatory conduct (ss 104 to 106), codes of practice (ss 26A, 274 and 275) and no levy on workers (s 273)
• Medicines and Poisons Act 2019 (Qld): what a pesticide is (s 14), pest management activities and fumigation (s 19), regulated activities (s 20), the offences for carrying out or offering pest management activities without a licence or in the wrong way (ss 44 to 46), disposal of waste (s 47) and what a pest management licence authorises (s 66)
• Electrical Safety Act 2002 (Qld): serious electrical incidents and dangerous electrical events (ss 11 and 12), electrical equipment and electrical work (ss 14, 15 and 18), the primary duty of care (s 30) and electrical work licences (ss 55 and 56)
• Queensland Building and Construction Commission Act 1991 (Qld): licensing of building work, including the termite management licence classes
• Environmental Protection Act 1994 (Qld): the general environmental duty (s 319), notifying environmental harm (ss 320B to 320D) and unlawful deposit of contaminants in waters, roadside gutters and stormwater drains (s 440ZG)
• Public Health Act 2005 (Qld): designated pests, including mosquitoes
• Biosecurity Act 2015 (Cwlth): fumigation of imported goods
• Agricultural and Veterinary Chemicals Code Act 1994 (Cwlth) and the Agvet Code (Queensland): the approval of pesticides and their labels by the Australian Pesticides and Veterinary Medicines Authority
• Workers’ Compensation and Rehabilitation Act 2003 (Qld): reporting injury and rehabilitation (ss 131, 133, 226 to 232B and 542)
• Transport Operations (Road Use Management) Act 1995 (Qld): driving under the influence of liquor or a drug (s 79)
• Anti-Discrimination Act 1991 (Qld) and Tobacco and Other Smoking Products Act 1998 (Qld)
• Work Health and Safety Regulation 2011 (Qld): managing risks (ss 32 to 38), information, training and instruction (s 39), facilities, first aid, emergency plans and personal protective equipment (ss 40 to 47), remote or isolated work (s 48), airborne contaminants and hazardous atmospheres (ss 49 to 53), noise (ss 56 to 59), hazardous manual tasks (s 60), psychosocial hazards (ss 55A to 55H), confined spaces (ss 62 to 77), falls (ss 78 to 80), high risk work licences (ss 81 to 85 and sch 3), plant (chapter 5), construction work (chapter 6, including ss 289 to 304), hazardous chemicals (chapter 7), asbestos (chapter 8), crystalline silica (chapter 8A) and the dictionary (sch 19)
• Medicines and Poisons (Pest Management Activities) Regulation 2021 (Qld): competency (s 10), advice to customers (ss 13 to 16), high-risk and sensitive places (ss 17 to 20A), fumigation (ss 21 to 37), supervising trainees (s 38), label compliance, containers and vehicles (ss 41 to 45), records (ss 46, 58 and 62), leaks, containers and notifications (ss 47 to 50), business operators (ss 52 to 58) and fumigation barricades and signs (ss 63 and 64)
• Medicines and Poisons (Poisons and Prohibited Substances) Regulation 2021 (Qld): controls on Schedule 7 poisons
• Work Health and Safety (Codes of Practice) Notice 2022 (Qld): the list of approved codes of practice
• Electrical Safety Regulation 2026 (Qld): working near overhead and underground electric lines (ss 11 to 15 and sch 2), working in roof spaces (ss 31 to 36) and notifying serious electrical incidents and dangerous electrical events (ss 292 and 296)
• Queensland Building and Construction Commission Regulation 2018 (Qld): termite management licence classes (schedule 2 parts 56 and 57)
• Transport Operations (Road Use Management – Dangerous Goods) Regulation 2018 (Qld): transport of dangerous goods by road
• Workers’ Compensation and Rehabilitation Regulation 2025 (Qld): the criteria for appointing a return to work coordinator (s 149)
• 15 Queensland approved codes of practice, named in full in the manual

What You Get

• An editable Microsoft Word manual (about 470 pages), A4 portrait, with a cover page ready for your business name and logo, a contents list, Part A (23 numbered chapters) and Part B (69 policies and procedures)
• Business details and document control typed once and filled in on every page, plus a space for your logo
• A WHS policy statement with an approval sign-off
• Roles, procedures, a risk matrix, record-keeping periods, definitions and references
• Part B: the full text of 69 policies and procedures, each starting on a new page
• Links by name to the matching SWMS, forms and registers in our range

Review it and adjust it to suit your business, your sites and the way your team works, and talk it through with your workers. If you have any trouble downloading this template, you can contact us at any time. Please make sure you read our Disclaimer before downloading.