
Labour Hire Worker Safety Policy and Procedure
Editable Word policy and procedure for Queensland businesses that host labour hire workers: shared duties, a host and agency arrangement, induction, supervision, incidents, notification and injury reporting.
RG
Written by Ryan Graham, health and safety professional (16 years on Queensland sites)
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About this template
Suits any business that uses labour hire workers, and agencies that place them. It sets out who does what, what information to exchange before placement, how to induct and supervise labour hire workers as your own, and how to handle an incident when two businesses share the duty. It cites no labour hire licensing sections.
What Is Included In Our Labour Hire Worker Safety Policy and Procedure?
- Policy and procedure with an approval sign-off
- Shared duties: not transferable, concurrent, consult and coordinate (WHS Act ss 14, 16 and 46)
- Host and agency arrangement: what to agree in writing
- Information to give the agency before a worker starts
- Licence and ticket checks before work
- Personal protective equipment: who provides it (WHS Regulation s 44)
- Induction, training, supervision and consultation
- Incidents: first aid, keeping the site, who notifies the regulator
- Workers’ compensation: agency reports, host cooperates
- Records, training and review
Legislation and Codes of Practice Referenced
- Work Health and Safety Act 2011 (Qld): s 5 (person conducting a business or undertaking), s 7(1)(d) (labour hire workers), s 14 (duties not transferable), s 15 (more than one duty), s 16 (more than one person can have a duty), s 19 (primary duty of care), s 28 (duties of workers), ss 35 to 39 (notifiable incidents), ss 46 to 49 (consultation), ss 84 to 87 (right to cease unsafe work)
- Work Health and Safety Regulation 2011 (Qld): ss 32 to 38 (managing risks), s 39 (information, training and instruction), s 42 (first aid), s 43 (emergency plans), s 44 (personal protective equipment), s 48 (remote or isolated work)
- Workers’ Compensation and Rehabilitation Act 2003 (Qld): s 30 and schedule 3 item 2 (labour hire agency is the employer), s 133 (employer’s duty to report injury), s 228 (employer’s rehabilitation obligation), s 229A (person to whom a labour hire worker is supplied), schedule 2 part 1 item 5. The copy checked for this document may not be the latest version, so check the current Act
- Work Health and Safety Consultation, Cooperation and Coordination Code of Practice 2021 (Qld): section 4.4 and the worked case ‘Sharing the same workers’
- How to Manage Work Health and Safety Risks Code of Practice 2021 (Qld): section 1.1, the shared duty with the business that supplies labour hire workers
- First Aid in the Workplace Code of Practice 2021 (Qld): section 1.1, shared first aid arrangements for labour hire workers
- Labour Hire Licensing Act 2017 (Qld): named for information only. It was not checked for this document, so no sections are cited
- The Act does not say whether the host or the agency notifies the regulator for a labour hire worker, so this document tells the reader to agree it in writing and ask the regulator if unsure
- This document is general information for Queensland workplaces and is not legal advice
What You Get
- An editable Microsoft Word document (6 pages), A4 portrait
- Business details and document control typed once and filled in on every page, plus a space for your logo
- Purpose, scope and a policy statement with an approval sign-off
- Definitions, and responsibilities for each role
- A step-by-step procedure that says who does what
- Records, training, monitoring and review, related documents and a revision history
Review it and adjust it to suit your business, your sites and the way your team works, and talk it through with your workers. If you have any trouble downloading this template, you can contact us at any time. Please make sure you read our Disclaimer before downloading.
Having trouble with your download? Contact us any time. Please read our Disclaimer before downloading.
How to use it
From download to site in three steps
Buy and download
Check out with card, Apple Pay or Google Pay. Your download buttons appear straight away and the links are emailed to you. Links work for 3 months, so save your copies.
Make it yours
Open it in Microsoft Word or Excel. Add your logo, business details, site and job information, and adjust it to how the work is done.
Brief your crew
Talk it through with the workers doing the job, have them sign on, and keep it on site. Review it whenever the job or conditions change.
What format is it?
Microsoft Word. Edit it in Word, or free in Word for the web, and add your own logo and business details.
How do I get it after I pay?
Your download buttons appear as soon as checkout finishes, and the links are emailed to you. You can re-download from your account at any time.
Is it compliant with Queensland law?
It's written around Queensland's Work Health and Safety Act 2011 and Regulation 2011. Tailor it to your site, consult your workers and review it whenever conditions change; no template can guarantee compliance on its own.
What if it isn't right for my job?
If it doesn't match its description or has a fault, tell us and we'll fix it. If you're still not happy, we'll refund you or give you store credit, your choice. Check the sample pages first, as we don't refund a change of mind.







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